Simbolon, Jeanny Fransisca, Indra Bayu Gumilang, Afdal Baari Aulia, Ong Sugiharto, and Dimas Mahesa Semedhi. “Factors Influencing Customer Loyalty and Satisfaction: A Study of Perceived Price, Quality, and Experience in Fixed Broadband Industry”. Jurnal Pendidikan Indonesia 6, no. 3 (March 28, 2025): 1525–1536. Accessed January 27, 2026. https://japendi.publikasiindonesia.id.solusipublish.com/index.php/japendi/article/view/7469.